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Impact Of E-Service Quality Factors On Consumer Loyalty in Online Grocery

20 July 2017

Dear Participants, I am Priyash Nigam, pursuing Masters in International Marketing Management at the University of Leeds, and I kindly invite you to answer this brief survey useful to collect data for my dissertation.

This study, conducted under the supervision of Proff. Stavroula Spyropoulou, aims to investigate the IMPACT OF E-SERVICE QUALITY FACTORS ON CONSUMER LOYALTY IN ONLINE GROCERY SHOPPING.

The survey is short, it will take around 5 minutes, and I invite you to answer as truthfully

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