Evaluating Customer Satisfaction with Mobile Network Providers
11 June 2018
This study is designed to test customer loyalty, customer service, the importance of price and other factors in the determination of success for Mobile Network Providers.
Keywords
Ethical approval
This study has been approved by the University of Birmingham Marketing Department ethics committee on 26 April, 2018
About the researcher
Postgraduate Marketing student at the University of Birmingham, using my thesis to evaluate brand loyalty and customer service performance of Mobile Network providers in the UK, to offer suggestions for improvement